Email

UserWeb/Consultant support: usersupport@epic.com
Training support: training@epic.com
iSWTD/Certification Environment support: epicaccess@epic.com

Phone

Epic: 608-271-9000 or 608-771-9000
UserWeb support: 608-777-3456
Consultant support: 608-771-4140

UserWeb Support Hours

The UserWeb Support team is available from Monday - Friday from 7:30 - 4:00 pm, Central Standard Time. If your issue is related to patient safety or the ability to view a patient's chart and requires after hours support, please call our main telephone line and notify them of your issue with Epic Hyperspace logins. Our receptionist will ask for a brief issue description and your telephone number. They will contact the appropriate after-hours support person based on the nature of your issue, and that person will call you as soon as possible.

Fax

608-271-7237

Address

Epic Systems Corporation
1979 Milky Way
Verona, WI 53593